Who We Are
This website is operated by RFPI — Raj Film Productions Int, a group of UK-registered production and media companies led by Rajesh Rajilal. For anything about your personal data, contact info@rfpi.tv.
What Information We Collect
We collect the information you choose to give us, including:
- Enquiries and quotes — your name, email, phone, company and project details from our contact and quote forms.
- Job applications — your details, experience, showreel links and the CV you upload on the Job Board.
- Gear hire bookings — booking details and, on the insurance and guarantor form, the type of ID you hold and only its last four digits (never the full number).
- Shop orders — billing details, hire dates and your order when you hire kit through the Gear Hire Shop.
- Accounts — your name and email if you create a customer or member account.
- Film festival submissions — handled on FilmFreeway under FilmFreeway’s own privacy policy.
- Questions you ask RAJ, our AI voice assistant (see below).
How We Use Your Information
We use your information only to answer your enquiry, process your booking, order or job application, run our hire service and keep this site secure. Form submissions are emailed to our team. Gear hire booking details are also copied to our private booking records (a Google Sheet and our in-house database) so we can manage bookings, insurance and returns. We do not sell your personal information or share it with anyone for their own marketing.
Payments
Card and PayPal payments are processed by PayPal. We never see or store your full card details.
RAJ, our AI assistant
When you ask RAJ a question, the text of your question (and, if you use the microphone, your browser’s speech-to-text) is used to find an answer. Questions may be sent to Google Gemini or Groq to generate a reply, and general questions may be looked up on Wikipedia or DuckDuckGo. Google’s free Gemini service may use questions to improve its products, so please don’t share personal, financial or sensitive information with RAJ. RAJ is an AI assistant, not a person, and its answers may occasionally be wrong — for bookings and prices, please contact us.
Cookies and Similar Technology
We use essential cookies to run the site — for example to keep items in your basket, keep you logged in, remember your cookie choices and remember small preferences such as sound on or off. Our forms use Google reCAPTCHA to block spam, which is subject to Google’s privacy policy and terms. Any optional analytics or advertising cookies are only used if you allow them in the cookie banner, and you can change your choice at any time.
Who Else Handles Your Data
We use trusted providers to run this site and our business, including our web host and email provider, PayPal (payments), Google (reCAPTCHA, Gemini and Google Sheets), Groq (AI answers) and FilmFreeway (festival submissions). They only process your data to provide their service to us.
Data Retention
We keep your information only as long as we need it for the purpose you gave it, and for as long as the law requires for bookings, orders and accounting records. You can ask us to delete your information at any time.
Your Rights
Under UK data protection law you can ask to access, correct, delete or receive a copy of your personal information, and you can object to or ask us to limit how we use it. Email info@rfpi.tv. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ico.org.uk).
Changes
We may update this policy from time to time. This policy was last updated September 2026.
